Business Impact

More accurate underwriting decisions

Underwriters leverage AI/ML systems to provide actionable insights derived from risk predictions on various data assets, from third-party data to publicly available datasets.

AI-powered underwriting algorithms can identify risk factors and predict future claims by analyzing vast amounts of data, including customer data, claims history, and other information. With more accurate underwriting, insurers can price policies more accurately, reducing the risk of financial losses due to underpriced policies.

24/7 Self-service information

Policyholders want quick and easy access to account information, coverage options, or to make a payment. Using the self-service portal, customers get personalized service in a fraction of the time and cost of using a voice system. They can access the portal anytime, anywhere, using their cell phone or the web.

Empowers claims adjusters

Claims adjusters spend the majority of their day in the field handling customer appointments. Our intelligent field service solution provides them with a seamless connection to the office network right from their mobile phone. They have immediate access to customer information, scheduling, claim details, a forms library, picture or video capability and a two-way communications channel.

Seamless customer experience

StraViso’s AI-driven chatbots and virtual assistants offer round-the-clock customer support, addressing inquiries and assisting with claims. Leveraging natural language processing (NLP), these bots precisely comprehend and respond to customer queries, ensuring a smooth and responsive customer experience.

Key benefits

• Resolve Frequently Asked Questions (FAQs)
• Learning Customer Behavior Patterns
• Faster Response Times
• Faster first-call resolution with Natural Language Understanding (NLU)