915404619

Digital Interactions

PRODUCTS

360° Engagement

Customer Engage Cloud

StraViso’s Customer Engage Cloud Platform gives you the power to deliver an intelligent digital Customer Experience with exceptional 360° engagement. Engage Customers directly with our fully-integrated platform for contacting and communicating with customers through bi-directional multi-channel communications and AI-driven Natural Language-powered BOTs, interfacing directly with your existing systems.

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Infuses AI & Automation

Contact Center Cloud

Our Contact Center Cloud delivers on optimized care center operations. Utilizing desktop digital assistants, create seamless integrated automations interfacing with your existing systems, speeding issue resolution and increasing customer satisfaction. Our Contact Center Cloud infuses AI and Automation to scale up customer experience and build a relationship for a lifetime while reducing Care Center Handle Times.

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Enhance Customer Experiences

Field Cloud

With the Field Service Cloud empower your service team with mobile automations which connect your remote team with Digital Field Service Assistants that integrate activities with the back-office, existing troubleshooting system and existing IT systems. Enhance Customer Experiences with outstanding Field Service delivery. Reduce Field Service calls while improving first-time issue resolution leveraging our AI enabled automations.

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AI Led Hyper-Automation

Ops (Operations) Cloud

StraViso’s Ops Cloud focusses on AI led hyper-automation to enhance the user experience and orchestrate workflows to reduce repetitive manual processes. Experience operational excellence using StraViso’s intelligent Over-The-Top, cloud based AI platform. Turn challenges into opportunities using innovative AI solutions to orchestrate your complex business challenges, get empowered to run your operations more efficiently, and gain a competitive edge.

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One-Stop-Shop

Market Place

StraViso’s myAutomationHub is a one-stop-shop digital catalog of automated workflows for business users, automation COE stakeholders, IT teams to search, subscribe, configure, build and manage intelligent automations. We help large organizations in their digital and automation journey by making it easy for the employees to find relevant automations and easily subscribe, onboard and begin using the automation.

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Lumen

Artificial Intelligence Engine

CLICK

Intelligent Desktop Automation

Order Concierge

Intelligent Order to Activation Manager

Service Concierge

Intelligent Service Desk Automation

Nexus

Intelligent Collaboration Across Channels

OmniDesk

Unified Desktop with AI Capabilities

Event Concierge

Intelligent Event Management

LNP Concierge

Intelligent Number Porting Management

Buzz

Intelligent Onminchannel 2-way Notifications

Pulse

Realtime Productivity Monitoring

KnowME

Communication Preferences On-demand

KNEWS

Persona Based Knowledge Repository