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Utilities · Service Assurance & Compliance

Break the Silos.
Automate Compliance.
Predict Issues First.

Legacy CIS, OMS, and GIS systems running in isolation slow resolution, hide failure patterns, and expose utilities to regulatory risk. StraViso connects field, customer, and asset data into one intelligence layer.

$11.5B
FSM market by 2030 · 11.4% CAGR
West Monroe & Deloitte 2026 Outlooks
30%
CSAT lift from proactive outage communications
McKinsey Utilities Study
3.5×
Average ROI on compliance & maintenance automation
Oxmaint CMMS Case Study 2025
96%
Of utilities cite AI as a strategic priority in 2025
Utility Innovation Survey 2025
The Silo Problem

Isolated systems are
killing your SLAs

Electric distribution, gas T&D, and water utilities share the same pain: critical operational data sits in disconnected CIS, OMS, and GIS systems that can't talk to each other. Every delay, every missed pattern, every regulatory finding traces back to this divide.

Data in Silos, Not Service

CIS, OMS, and GIS operate independently — field crews lack the customer and asset context needed to resolve issues on the first visit.

Slow Mean Time to Resolution

Dispatchers and technicians spend hours hunting data across three systems. Every hour of delay amplifies regulatory exposure and worsens SAIDI/SAIFI scores.

Manual Compliance Reporting

SLA performance, audit trails, and regulatory filings are assembled manually — error-prone, labor-intensive, and weeks behind actuals.

Hidden Failure Patterns

Recurring incidents across asset classes go undetected because no system correlates field events with customer data and asset health simultaneously.

StraViso Platform

One Platform. Every Signal.
Zero Compliance Gaps.

StraViso connects your CIS, OMS, and GIS data streams into a unified operational intelligence layer — giving field crews, dispatchers, and compliance officers a single source of truth.

Compliance by Design

Regulatory SLA and audit requirements are baked into every work order — not bolted on after. Automated audit trails, regulatory report generation, and real-time SLA dashboards keep your team audit-ready 365 days a year.

Auto SLA Tracking Regulatory Filings Audit Trails SAIDI/SAIFI Dashboards

Inventory360

Full asset lifecycle visibility from the substation to the last-mile meter. Real-time field inventory synced with GIS asset maps and CIS customer records — so every dispatch decision is grounded in actual asset condition and availability.

Asset Health Tracking GIS-Linked Inventory Predictive Parts Demand Field-Sync

Proof of Work

Geo-stamped, time-stamped, photo-verified work completion feeds directly into your compliance record. Every service event creates an unbroken chain of evidence — from dispatch to restoration — eliminating disputed work and failed audits.

Geo-Verified Completion Photo Evidence Tamper-Proof Logs Dispute Prevention

Field Intelligence

AI-driven pattern recognition across OMS events, CIS ticket history, and GIS asset data surfaces failure hotspots before they become outages. Predictive dispatch routes the right crew with the right skills and parts — before the customer calls.

Predictive Dispatch Pattern Detection OMS/CIS/GIS Fusion Failure Heatmaps
Segment Coverage

Built for Every Utility Vertical

Electric distribution, gas T&D, and water face the same silo crisis — StraViso lands with field & knowledge capture, then expands across the enterprise.

Electric Distribution & T&D

The nearest-neighbor to StraViso's telecom outside-plant model. Storm restoration, substation-to-meter field ops, and NERC/PUC compliance reporting map directly to our platform — no re-architecture required.

  • OMS outage events not linked to CIS customer history — delayed priority routing
  • SAIDI/SAIFI reporting assembled manually from 3+ systems post-event
  • Storm crew coordination across contractor & utility teams lacks real-time visibility
  • Aging infrastructure failures hidden until outage — no predictive signal
40%
Reduction in MTTR with unified OMS–CIS–GIS workflows
Faster storm restoration documentation for regulatory filing
95%+
SLA compliance rate with automated real-time alerting
Zero
Audit findings with Compliance by Design embedded in every job

Gas Transmission & Distribution

Pipeline inspection, leak survey compliance, and DOT Part 192/195 reporting demand airtight documentation chains. StraViso's Proof of Work and Compliance by Design modules were built for exactly this level of regulatory scrutiny.

  • Leak survey and cathodic protection records stored in disconnected spreadsheets
  • DOT & state commission compliance reports require weeks of manual aggregation
  • Field crews lack real-time access to pipeline asset history at point of work
  • Contractor workforce compliance and training records siloed from dispatch
100%
Digital audit trail from every field inspection to regulatory record
60%
Reduction in compliance report preparation time
30%
Fewer repeat visits with Inventory360 ensuring correct parts on dispatch
3.5×
ROI on compliance automation within 24 months

Water Utilities

Water faces the same operational pain as electric and gas but with more fragmented budgets and AWWA/EPA reporting requirements layered on top. StraViso's land-and-expand model is designed for the water sector's phased procurement reality.

  • Main break response hampered by GIS asset data not available in field apps
  • AWWA and state environmental compliance reports manually compiled quarterly
  • AMI meter data not connected to work-order or customer service workflows
  • Non-revenue water losses difficult to trace without cross-system pattern analysis
25%
Reduction in non-revenue water via AI-driven leak pattern detection
20%
Field efficiency gain through automated routing and scheduling
30%
CSAT lift from proactive service alerts and outage notifications
EPA-Ready
Automated AWWA and environmental compliance reporting
How It Works

From Siloed Data to
Proactive Intelligence

Ingest

CIS · OMS · GIS
data unified

Analyze

AI detects patterns & predicts failures

Dispatch

Right crew, skills & parts auto-routed

Execute

Proof of Work captured in real-time

Comply

SLA & regulatory reports auto-generated

Improve

Field Intelligence refines every cycle

Ready to Connect the Dots?

Stop Chasing Data.
Start Predicting Problems.

See how StraViso's Compliance by Design, Inventory360, Proof of Work, and Field Intelligence work together as a unified platform — deployed in your utility environment, live in weeks.

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