Energy Utility
AI Dispatch for Utility & Energy Operations

24 Hours or 7 Days - Dispatch Decides.

When storms hit or auditors call, delays aren’t operational - they’re financial and regulatory . StraViso is the AI productivity layer that orchestrates storm restoration, multi-subsidiary dispatch, and grid work in real time - without replacing your OSS, GIS, SAP, Oracle, or ServiceNow.

26,000+
Field technicians orchestrated by StraViso in production today
$150–$300
Cost per truck roll - every repeat dispatch hits the operating margin twice
$10–$50B
Grid-modernization capex programs running through the same field workforce
60-day
Pilot to measurable production - not a multi-quarter implementation drag

Six Pressures Hitting Utility Operations at the Same Time.

Wildfire & PSPS

Vegetation Crews Under Federal Monitor

Wildfire liability is now board-level risk. PSPS coordination, vegetation-management dispatch, and grid-hardening construction have become survival functions - and every action has to be documented for the regulator.

Storm & Hurricane

0 to 5,000 Crews in 48 Hours

Hurricane and ice-storm restoration goes from steady-state to crisis in hours. Mutual-aid crews arrive from out of state without your dispatch context. The difference between 24-hour and 7-day restoration shows up on the front page.

Pipeline Safety & Compliance

Every Gas Dispatch Is a Compliance Event

Across every regional pipeline-safety regime, every leak-survey, pipeline-inspection, and meter-replacement dispatch must produce immutable evidence. Audit cycles compress; documentation gaps become enforcement actions.

Grid Modernization Capex

$10–$50B Programs Over 10 Years

Grid undergrounding, smart-meter deployment, EV-charging interconnection, solar/battery interconnection, and coal-to-clean retirements all run through the same field workforce. Crew scheduling becomes the rate-limiter.

Multi-Subsidiary Coordination

Six Dispatch Systems, One Storm

Holding companies operate 4-to-6 utility subsidiaries - each with its own field workforce, dispatch system, and union agreements. When the weather event spans multiple subsidiaries, coordination is the single biggest constraint.

Aging Urban Infrastructure

100-Year-Old Pipes, 21st-Century Permits

Dense urban service territory means every dispatch involves traffic, building access, permits, underground coordination, and customer notification. Gas main replacement programs run for decades. Dispatch frequency per square mile is unmatched.

What Changes When StraViso Runs Over Your Stack.

40% ↓
Dispatch-to-Arrival
Real-time AI scheduling, geofenced auto-status, fewer manual updates per truck roll.
15% ↑
First-Time Fix
Skill-based routing, parts-on-truck visibility, 360° AI guidance from senior-tech expertise.
100%
Audit-Ready Compliance
Immutable evidence chain from dispatch → completion → regulatory submission. PHMSA-grade.
20% ↓
Overtime Spend
Better tools = better tech retention. Storm-surge capacity without 3× headcount.

StraViso is real-time crew routing, mutual-aid visibility, and compliance documentation in a single platform - running over the dispatch system you already have. When mutual-aid crews arrive without your context, they’re working from your dispatch board within hours, not days.

What You Get in Production

  • Real-time crew routing across in-house, mutual aid, and contractor crews on a single board
  • Geofenced auto-status - restoration progress updates to ETR without phone calls
  • PSPS event coordination across distribution, vegetation management, and customer notification crews
  • Wildfire-prevention dispatch with hardened evidence chain for the regulator
  • Multi-subsidiary view when a single weather event spans operating companies
  • Restoration-time scorecard by territory, by event, by crew - visible to the operating committee in real time

Every leak-survey, pipeline-integrity inspection, meter operation, and emergency response generates structured, immutable evidence as a byproduct of the work - not as a documentation chore on top of it. PHMSA audit prep stops being a fire drill.

What You Get in Production

  • Immutable evidence chain - every dispatch step time-stamped, geo-stamped, and signed
  • Inspection scheduling aligned to PHMSA cadence requirements automatically
  • Gas-leak response dispatch with skill-based routing and real-time exception escalation
  • Audit-ready submission packs generated on demand, no manual reconciliation
  • Cross-trade coordination when gas, electric, and customer-side work converge on a single job
  • Post-incident reconstruction in minutes - not weeks of subpoena-driven discovery

Your techs work smarter, not longer. Full visibility from dispatch to completion. Your SLAs are met by design, not by phone-tag and spreadsheets at the end of the shift.

What You Get in Production

  • Live dispatch dashboard across all crews, all subsidiaries, one board
  • First-time-fix uplift via AI-guided technician workflow and skill-based routing
  • Mobile-first technician app - geofenced status, photo evidence, parts visibility on truck
  • SLA exception management - anomalies escalated, not buried
  • Storm/surge dispatch simulation before the season, not after the post-mortem
  • Crew burnout signal - overtime and dispatch-density data surfaced for HR/CHRO partners

StraViso is a productivity layer - not a system of record. We sit over your OSS, GIS, SAP, Oracle, ServiceNow FSM and dispatch systems, not between them. Architecture your engineers respect. Deployments measured in weeks, not quarters.

What Your Architects Get

  • API-first integration with OSS/BSS, GIS (ESRI), SAP, Oracle, Databricks, ServiceNow FSM
  • SOC 2 path , SSO, RBAC, data residency controls - enterprise security baseline
  • No fourth pane of glass - we surface inside the systems your operators already live in
  • Clean event model - dispatch events, completion events, compliance events all queryable
  • Cloud-native, multi-tenant - but isolated tenants for utility-grade data governance
  • 60-day deploy with a measurable pilot, not a multi-quarter implementation drag

Field Cloud is a margin play, not a transformation. Conservative, defensible ROI model - built around truck-roll cost, first-time-fix rate, overtime reduction and crew utilization. SaaS, no large upfront capex.

What Goes Into the ROI Model

  • Truck-roll cost baseline ($150–$300 per roll, by territory)
  • Repeat-dispatch rate reduction × annual roll volume
  • Overtime spend reduction from better dispatch + crew utilization
  • Storm-event response - restoration-time → revenue-recovery + regulatory penalty avoidance
  • M&A synergy reporting - capture crew-productivity synergies in measurable form for the board
  • TCO comparison vs. ServiceNow FSM, Salesforce Field Service, and incumbent OSS extensions
Storm Deep Dive

Storm Restoration Is the Single Most Consequential Dispatch Event Your Utility Runs. Every Other Day Is Practice for It.

Hurricane Beryl. Winter Storm Uri. Ida. Ian. Helene. The Maui wildfires. Each one is a public, multi-week dispatch test where restoration time becomes the front-page headline and the operating committee’s next-quarter narrative.

Phase 1 · Pre-Event

Mobilize Without Chaos

Pre-stage crews, pre-plan mutual-aid orchestration, pre-load dispatch territory context. Run the storm simulation before the storm - not after the post-mortem.

Phase 2 · Restoration

Coordinate Every Crew, Every Truck, Every Minute

Real-time crew routing across in-house, mutual aid, and contractor crews. Geofenced auto-status. Live ETR by feeder, by neighborhood, by city. Customer notification triggers automatically.

Phase 3 · Regulator

Defensible Event Reconstruction

Every dispatch step time-stamped, geo-stamped, signed. Restoration-time analytics by territory, crew, asset class - submitted to the regulator in days, not months.

Every Dispatch Becomes Audit-Ready, Automatically.

Dispatch

Dispatch

Job created with crew assignment, asset ID, regulatory category

Arrival

Arrival

Geofenced auto-status, time-stamp, photo evidence captured

Work

Work

AI-guided workflow, parts logged, exceptions surfaced in real time

Completion

Completion

Tech-signed completion, customer signature, evidence sealed

Submission

Submission

Regulator-ready package generated on demand - by event or by audit window

OVER-THE-TOP ARCHITECTURE

StraViso Sits Over Your Stack - Not Between It.

You don’t replace the systems of record. You add the productivity layer that makes them produce more revenue per technician, per crew, per truck-roll.

Productivity Layer
StraViso Field Cloud StraViso Dispatch Cloud StraViso Operations Cloud StraViso Engage Cloud
Systems of Record
OSS / BSS ServiceNow FSM SAP Oracle ESRI GIS Maximo Databricks
AI & Data Partners
Google Cloud Network AI Ops Cohere Snowflake Your Private LLM
Edge & Field
Smart-Meter Telemetry SCADA / OT Events IoT Sensors Vehicle Telematics

Production Scale, in a Peer Utility.

Our senior techs had expertise trapped in their heads. Field Cloud’s 360° AI guidance captured that institutional knowledge and put it in every technician’s hand - new hires now hit senior-level fix rates in weeks.

Director, Field Operations · Top US utility

99%
SLA Adherence
52% ↓
Fuel Expenditure
80% ↑
CSAT
26K+
Technicians in Production

Frequently Asked Questions

We don’t have budget for a new platform right now.
StraViso isn’t a platform purchase - it’s a productivity layer over the systems you already own. The 60-day pilot quantifies field-ops ROI before any commitment. Truck-roll reduction, overtime savings, and storm-event response improvements typically offset the investment within 9 months.
We’re in the middle of a transformation. We can’t add another initiative.
That is exactly why StraViso exists. We deploy alongside your transformation, not inside it. Zero stack disruption. No IT bandwidth required beyond week-one scoping. Your transformation continues uninterrupted while dispatch performance improves immediately.
We have too much invested in our legacy OSS, GIS, SAP, and ServiceNow systems.
StraViso connects to your legacy systems via 100+ prebuilt connector libraries. We don’t replace them. We sit over them as a productivity layer - no rip-and-replace, ever. Your existing investments continue to pay off while StraViso multiplies their output.
How much effort does this require from our side?
Engineering involvement is limited to scoping in week one. After that, StraViso handles deployment, integration, and workflow onboarding. A regional pilot runs with weekly KPI tracking and minimal internal overhead.
Is the evidence chain truly audit-grade for PHMSA and state regulators?
Yes. Every dispatch step is time-stamped, geo-stamped, signed, and stored as immutable evidence. Submission packages can be generated on demand by event or by audit window. Reference utilities have used the chain in post-incident reconstruction in front of regulators.
Are you cloud native and enterprise secure?
Yes. SOC 2 Type II certified. AES-256 encryption at rest. TLS 1.2+ in transit. MFA/MDM support. Quarterly pen testing. SSO, RBAC, and data residency controls. Multi-tenant cloud-native architecture with isolated tenants for utility-grade data governance.
What is your largest implementation?
StraViso has scaled to 26,000+ field technicians in production at top US utilities, orchestrating dispatch across electric T&D, gas distribution, and grid-modernization programs. Reference customers and case studies available on request.
What is your typical time to market?
60-day pilot to measurable production. Full multi-subsidiary rollout in 6 months. Field-ops ROI typically demonstrable within 9 months - well inside a single budget cycle.
Next Step

One 60-Day Pilot. One Unified Dispatch View. Measurable EBITDA in Nine Months.

We don’t lead with a deck. We lead with a discovery call against your storm-restoration scorecard, your PHMSA audit cycle, or your multi-subsidiary capex plan - your numbers, our model.

Productivity layer over your existing stack. No rip-and-replace. 60-day pilot.