StraViso helps insurers and TPAs connect fragmented claims systems, automate repetitive work, and accelerate claim resolution — without replacing core claims, policy, CRM, document, or payment platforms.
Costs the U.S. insurance industry annually — the single largest operational loss category.
Events can spike claim volumes 10–50x, overwhelming manual processes and creating regulatory exposure.
Of inbound claim calls are status inquiries — a cost center that automation can eliminate.
Of customers cite slow claim handling as their primary reason to switch carriers.
Claims teams are forced to move between claims platforms, policy systems, CRM, documents, payments, portals, spreadsheets, and service queues — often manually, often repeatedly, without visibility into where work is stuck.
The result is slower resolution, duplicated effort, avoidable status calls, rising operating costs, and a policyholder experience that falls short of expectation.
The answer isn't a new core system. It's an orchestration layer that connects and coordinates what you already have.
Claims, policy, CRM, documents, and payments operate in separate silos with no shared operational view.
Adjusters spend hours on status updates, queue movement, and follow-ups that should be fully automated.
Leaders cannot see backlog, SLA risk, or bottlenecks in real time — decisions are delayed or reactive.
Avoidable delays in routing, assignment, and communication extend cycle times and increase inbound inquiry volume.
StraViso creates a connected orchestration layer over the systems you already operate. Operations Cloud, Integration Gateway, Digital Workers, Decision Engine, and Reporting & Analytics coordinate work across your ecosystem — automating routine tasks, routing claims intelligently, and giving leaders a real-time view of performance, backlog, SLA risk, and customer communication.
No rip-and-replace. No multi-year migration. No disruption to existing platforms. Just faster, smarter claims operations — beginning within weeks.
Every claim moves through the same lifecycle — but in most operations each stage lives in a different system, with manual hand-offs in between. StraViso orchestrates all nine stages as one connected flow, so work never stalls between platforms and leaders see the whole journey in real time.
Claims are submitted through portals, mobile apps, call centers, agents, or email. StraViso consolidates every intake channel into a single operational workflow, verifies claimant identity up front with StraViso Verify, and initiates processing immediately — starting the clock on regulated first-contact deadlines, not the backlog.
Photos, estimates, invoices, police reports, supporting documents, and evidence are collected and validated automatically. Guided, standardized capture and early completeness checks identify missing information up front, and Proof-of-Work secures tamper-resistant, time-stamped field evidence with full chain-of-custody — reducing repeat inspections and strengthening defensibility.
Claims are scored against business rules, claim history, identity verification, and fraud indicators before they enter the workflow. Suspicious or mismatched submissions are flagged instantly and routed to SIU, while low-risk claims continue uninterrupted — stopping fraudulent claims earlier, not after payout.
Claims are prioritized and routed by complexity, urgency, geography, workload, catastrophe impact, SLA requirements, and business rules — so the worst and most time-critical claims surface first.
The right claim reaches the right adjuster or field resource. Inspections, field visits, contractors, and supporting teams are coordinated through Field Cloud and Dynamic Dispatch — with optimized routing and guided capture that help every adjuster perform to a consistent standard. During catastrophes, adjusters keep capturing claims, photos, and documentation offline, syncing automatically once connectivity returns.
Reviews, approvals, inspections, documentation requests, and investigations are coordinated across claims, policy, CRM, document, and customer-service systems — with structured field data flowing cleanly into estimating standards such as Xactimate and Symbility.
Automated updates keep policyholders informed across the lifecycle — status notifications, document requests, inspection updates, and settlement communications — without anyone needing to call for an update.
Claims requiring legal review, disputes, subrogation, or special handling are escalated automatically. Trigger documents and statutory response clocks are surfaced early — with full workflow visibility and audit history — to keep claims out of avoidable litigation.
Claim decisions are finalized, approvals completed, and payment workflows initiated through existing systems — while maintaining a complete operational record.
Operational performance, SLA adherence, catastrophe response, fraud investigations, litigation activity, claim status, and compliance requirements are tracked through one centralized operational view across all nine stages. Every AI-assisted decision is human-reviewed and logged.
The same orchestration layer feeds clean, structured claims and field data — roof age and condition, loss causes, geography — back into the risk view, so what claims already know sharpens pricing and risk selection on the front end.
StraViso deploys over your existing technology stack. Each capability builds on the last, creating an end-to-end orchestration layer without replacing a single core system.
Integrate claims, policy, CRM, documents, payments, field operations, and customer service through StraViso's Integration Gateway — without replacing any platform.
Coordinate intake, validation, routing, assignment, processing, communication, and settlement across teams and systems in a single operational flow.
Deploy Digital Workers to handle document checks, status updates, queue movement, follow-ups, and exception handling — at scale, without adjuster intervention.
Route claims by urgency, complexity, SLA risk, adjuster capacity, geography, and fraud indicators using StraViso's Decision Engine — so the right claim reaches the right resource, every time.
Track decisions, hand-offs, backlog, compliance, and adjuster performance in one operational view — giving leadership the real-time insight they need without rip-and-replace reporting migrations.
StraViso delivers measurable operational improvement across the claims lifecycle from day one of deployment.
Automated routing and orchestration eliminate the manual hand-offs and queue delays that inflate cycle times.
Digital Workers and AI-assisted drafting handle repetitive tasks and paperwork — saving meaningful time per claim across hundreds of claims, so adjusters focus on judgment, not administration.
Guided, standardized field capture with completeness checks reduces repeat site visits — cutting the cost and the policyholder frustration of a second dispatch.
Identity verification and fraud scoring at the point of submission stop suspicious claims before they enter the workflow — attacking the industry's single largest operational loss category at intake, not after payout.
Early identification of trigger documents and statutory response deadlines helps teams respond in time, while tamper-resistant evidence capture strengthens defensibility — keeping avoidable claims out of court, where carriers lose the most.
Proactive policyholder communication, triggered automatically at every milestone, reduces inbound inquiry volume significantly.
Automation of high-volume, routine tasks across the lifecycle reduces manual labor cost without headcount disruption.
The orchestration layer scales intake, triage, and routing during catastrophe events — coordinating field operations, mutual aid, and internal capacity, with offline field capture that keeps claims moving even when connectivity is down.
Clean claims and field data — roof condition, loss causes, geography — flow back into the underwriting view, helping carriers price and place risk on what their own claims already reveal.
Every decision, hand-off, and action is logged in a traceable operational record, and AI-assisted steps stay human-in-the-loop — supporting regulatory compliance, carrier reporting, and emerging AI-governance expectations.
Rapid deployment and cost-effective automation for carriers ready to modernize operations in weeks — without rip-and-replace core system investment.
Productivity gains, SLA visibility, and carrier reporting transparency for TPAs managing high claim volumes across multiple programs and clients.
Complex workflow orchestration, documentation management, field coordination, and audit-ready compliance for specialty and commercial lines.
Enterprise-scale orchestration across high-volume, multi-system environments — connecting existing platforms without disrupting ongoing operations.
No commitment required. Discovery calls and workflow assessments are complimentary.
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