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Insurance & TPA Claims Modernization

Claims Operations Modernization
Without Rip-and-Replace

StraViso helps insurers and TPAs connect fragmented claims systems, automate repetitive work, and accelerate claim resolution — without replacing core claims, policy, CRM, document, or payment platforms.

$80B+
Annual Fraud Costs

Costs the U.S. insurance industry annually — the single largest operational loss category.

50x
Catastrophe Claim Surge

Events can spike claim volumes 10–50x, overwhelming manual processes and creating regulatory exposure.

40%
Status Inquiry Calls

Of inbound claim calls are status inquiries — a cost center that automation can eliminate.

60%
Customers Cite Slow Claims

Of customers cite slow claim handling as their primary reason to switch carriers.

Insurance carriers don't lack systems.
They lack an operating layer that connects work between them.

Claims teams are forced to move between claims platforms, policy systems, CRM, documents, payments, portals, spreadsheets, and service queues — often manually, often repeatedly, without visibility into where work is stuck.

The result is slower resolution, duplicated effort, avoidable status calls, rising operating costs, and a policyholder experience that falls short of expectation.

The answer isn't a new core system. It's an orchestration layer that connects and coordinates what you already have.

Fragmented Systems

Claims, policy, CRM, documents, and payments operate in separate silos with no shared operational view.

Manual Hand-Offs

Adjusters spend hours on status updates, queue movement, and follow-ups that should be fully automated.

No Operational Visibility

Leaders cannot see backlog, SLA risk, or bottlenecks in real time — decisions are delayed or reactive.

Slow Resolution Cycles

Avoidable delays in routing, assignment, and communication extend cycle times and increase inbound inquiry volume.

A claims operations control tower across your existing ecosystem — not a replacement for it.

StraViso creates a connected orchestration layer over the systems you already operate. Operations Cloud, Integration Gateway, Digital Workers, Decision Engine, and Reporting & Analytics coordinate work across your ecosystem — automating routine tasks, routing claims intelligently, and giving leaders a real-time view of performance, backlog, SLA risk, and customer communication.

No rip-and-replace. No multi-year migration. No disruption to existing platforms. Just faster, smarter claims operations — beginning within weeks.

Weeks, not years to first automation
Zero core system replacements required
End-to-end orchestration across the claims lifecycle
StraViso Orchestration Layer
Operations Cloud
Integration Gateway
Digital Workers
Decision Engine
Reporting & Analytics
Claims Platform Policy System CRM Documents Payments Field Ops Customer Service

Five capabilities. One connected claims operation.

StraViso deploys over your existing technology stack. Each capability builds on the last, creating an end-to-end orchestration layer without replacing a single core system.

01

Connect Existing Systems

Integrate claims, policy, CRM, documents, payments, field operations, and customer service through StraViso's Integration Gateway — without replacing any platform.

02

Orchestrate the Workflow

Coordinate intake, validation, routing, assignment, processing, communication, and settlement across teams and systems in a single operational flow.

03

Automate Repetitive Work

Deploy Digital Workers to handle document checks, status updates, queue movement, follow-ups, and exception handling — at scale, without adjuster intervention.

04

Prioritize Intelligently

Route claims by urgency, complexity, SLA risk, adjuster capacity, geography, and fraud indicators using StraViso's Decision Engine — so the right claim reaches the right resource, every time.

05

Measure and Govern

Track decisions, hand-offs, backlog, compliance, and adjuster performance in one operational view — giving leadership the real-time insight they need without rip-and-replace reporting migrations.

measure govern

What claims leaders see — without replacing existing systems.

StraViso delivers measurable operational improvement across the claims lifecycle from day one of deployment.

Faster Claim Resolution

Automated routing and orchestration eliminate the manual hand-offs and queue delays that inflate cycle times.

Higher Adjuster Productivity

Digital Workers handle repetitive tasks so adjusters focus on complex claims judgment, not administrative work.

Fewer Status Inquiry Calls

Proactive policyholder communication — triggered automatically at every workflow milestone — reduces inbound inquiry volume significantly.

Lower Operating Costs

Automation of high-volume, routine tasks across the claims lifecycle reduces manual labor cost without headcount disruption.

Improved Policyholder Experience

Faster resolution, proactive updates, and consistent communication at every touchpoint build policyholder trust and loyalty.

Stronger Auditability & Compliance

Every decision, hand-off, and action is logged in a traceable operational record — supporting regulatory compliance and carrier reporting.

Better Surge Response During CAT Events

StraViso's orchestration layer scales claim intake, triage, and routing during catastrophe events — coordinating field operations, mutual aid, and internal capacity without rip-and-replace infrastructure changes.

Built for every claims operation. Deployable without replacing what you have.

Regional & Mutual Carriers

Rapid deployment and cost-effective automation for carriers ready to modernize operations in weeks — without rip-and-replace core system investment.

Third-Party Administrators

Productivity gains, SLA visibility, and carrier reporting transparency for TPAs managing high claim volumes across multiple programs and clients.

Specialty & Commercial Carriers

Complex workflow orchestration, documentation management, field coordination, and audit-ready compliance for specialty and commercial lines.

Large National Carriers

Enterprise-scale orchestration across high-volume, multi-system environments — connecting existing platforms without disrupting ongoing operations.

See claims operations modernization in action — without replacing a single system.

  • Walk through a live claims workflow automation scenario
  • See how StraViso integrates with your existing claims and policy systems
  • Get a tailored assessment of your claims operations improvement opportunity
  • Learn how fast you can realistically go live

No commitment required. Discovery calls and workflow assessments are complimentary.

Request a Demo
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