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Digital Interactions

SECURITY PRACTICES

We would like to start off by saying we respect your privacy and take significant efforts to protect all your data and we would never do anything with your data that we wouldn’t be proud to tell the world about. We are honored that you trust us for your work, and take the responsibility to serve you seriously.

Here’s an overview of some of our security practices. We also recommend reviewing our Terms of Service and Privacy Policy.


Organizational Security
Information Security Program

Our information Security Program follows the criteria set forth by the SOC 2 Framework. SOC 2 is a widely known information security auditing procedure created by the American Institute of Certified Public Accountants.

Third-Party Audits

Our organization undergoes independent third-party assessments to test our security and compliance controls.

Roles and Responsibilities

Roles and Responsibilities related to our information Security Program and the protection of our customer’s data are well defined and documented. Our team members are required to review and accept all of the security policies.

Confidentiality

All team members are required to sign and adhere to an industry standard confidentiality agreement prior to their first day of work.

Security Awareness Training

Our team members are required to go through employee security awareness training covering industry standard practices and information security topics such as phising and password management.

Background Checks

We perform background checks on all new team members in accordanc with local laws


Cloud Security
Cloud Infrastructure Security

All of our services are hosted with Azure. They employ a robust security program with multiple certifications. For more information on our provider’s security processes, please visit Azure Security.

Incident Response

We have a process for handling information security events which includes escalation procedures, rapid mitigation and customer communication.

Data Hosting Security

All of our data is hosted Azure Cloud databases. These databases are all located in the United States. Please reference the above vendor specific documentation linked above for more information.

Logging and Monitoring

We actively monitor and log various cloud services. We perform vulnerability scanning and actively monitor for threats.

Business Continuity

We use our data hosting provider’s backup services to reduce any risk of data loss in the event of a hardware failure. We utilize monitoring services to alert the team in the event of any failures affecting users.

Data Encryption

All databases are encrypted at rest. Our applications encrypt in transit with TLS/SSL.


Access Security
Permissions and Authentication
Access to cloud infrastructure and other sensitive tools are limited to authorized employees who require it for their role.
Password Requirements
All team members are required to adhere to a minimum set of password requirements and complexity for access.
Least Privilege Access Control

We follow the principle of least privilege with respect to identity and access management.

Active Directory

Access to company resources and services is provided thru authentication and authorization if Active Directory account.

Quarterly Access Reviews

We perform quarterly access reviews of all team members with access to sensitive systems.

Strong Authentication

Where available we have Single Sign-on (SSO) and multi-factor authentication (MFA) to ensure access to cloud services are protected.


Vendor Security
Annual Risk Assessments

We undergo at least annual risk assessments to identify any potential threats, including considerations for fraud.

Vendor Risk Management

Vendor risk is determined and the appropriate vendor reviews are performed prior to authorizing a new vendor.

Responsible Security Disclosure Policy

If you believe you’ve discovered a potential vulnerability,
please let us know by emailing us at security@straviso.com.

Please provide us with a reasonable amount of time to resolve the issue before disclosing it
to the public or a third party. We aim to resolve critical issues within one week of disclosure.

 

We undergo at least annual risk assessments to identify any potential threats, including considerations for fraud.