When the old subscriber’s service is still stuck active, or the new one is walking out the door, StraViso Verify and Ops Cloud clear the conflict in session.
Customer A moves out, but the provisioning system still shows his service as active at the address. Customer B tries to move in, and the system blocks the order. Every carrier has this — it is called a working-service or active-house conflict. Today the fix is a three-day back-and-forth: manual texts to Customer A, manual proof-of-occupancy for Customer B, and human agents chasing both. Meanwhile, Customer A quietly cancels and Customer B starts shopping competitors.
Agents text both customers. Customer B uploads a lease — maybe. Customer A never replies. A supervisor scrolls through scans. The order sits in a queue while the new subscriber shops alternatives and the old subscriber is never asked if they’d come back.
Securely onboard customer with data to be used for future marketing up-sell campaigns improving revenue by 10%.
When a conflict hits, StraViso runs two flows simultaneously — one to verify the mover-in, one to win back the mover-out.
“I asked you to stay.” Soft metric. Lives in a marketing dashboard.
“I lost a subscriber and brought them back.” Line item on the CFO’s report.
StraViso Verify is in production at a giant U.S. telecom, plugged into a government-grade identity verification service out of Israel. The carrier treats the verification output as a system of record — every check logged, every document timestamped. Ops Cloud delivered to production in six weeks.
In a 20-minute walkthrough, we will show you StraViso Verify running live, the dual-track Ops Cloud flow, and the unit economics behind a 6-week rollout on your brand.
Every conflict closed is a subscriber kept. Every leaver offered is a win-back booked.
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