Every acquired brand brought its own dispatch system - and the seasonal spike doesn’t care. StraViso is the AI productivity layer that consolidates dispatch across acquired brands, routes by skill in the surge, and documents inspection compliance - without ripping out ServiceTitan, BuildOps, or FieldEdge .
From PE-backed HVAC groups to public contractors, every leadership team is tackling these right now.
The deal model assumed synergies; the operating reality is that every acquired company brought its own dispatch software, its own route logic, and its own technician routines. Synergy capture is gated by the dispatch board.
Summer AC failure. Winter heat emergency. Fire-system inspection windows. Dispatch volume goes 3X in a week and the bench can’t grow that fast - so the difference between revenue and refunds is routing intelligence, not headcount.
Multi-service contractors win because they bundle trades for the customer - and pay the price in dispatch. Skill-based routing across HVAC, plumbing, electrical, and fire/life safety is no longer a “nice to have.”
Fire and life safety inspection cadences are enforced by AHJs. Recurring service is the revenue model - and missed inspections are liability events. Compliance dispatch is not optional, and not negotiable.
FTF is the single biggest lever on services-business margin. Skill-based routing, parts-on-truck visibility, and AI-guided technician workflow are how peer operators move FTF 10–15 points without touching headcount.
Home-warranty, dealer, and franchise models dispatch across independent contractors with SLA penalties for missed appointments. Network management, performance tracking, and compliance documentation become the operating challenge.
Benchmarked across 26,000+ technicians in live production - spanning post-M&A roll-ups and multi-trade service operators.
StraViso is one unified platform across all acquired entities - the proof to your board and your sponsors that the integration is on track. You don’t have to wait for a multi-quarter ERP project to show synergy capture in field operations.
Field Cloud is a margin play. Conservative, defensible ROI model - built around truck-roll cost, first-time-fix rate, overtime reduction, and crew utilization. It survives sponsor scrutiny because every assumption is benchmarked against production deployments.
Handle 3X volume without 3X headcount. AI dynamically routes technicians by certified skill, current location, real-time urgency, and parts-on-truck. Your seasonal surge doesn’t break the dispatch board - it stress-tests it, and the board holds.
StraViso is a productivity layer - not a system of record. We sit over ServiceTitan, BuildOps, FieldEdge, ServiceNow FSM, NetSuite, Sage Intacct, and your acquired-brand systems, not between them. Architecture your engineers respect. Deployments measured in weeks.
Tech retention is the workforce reality of every roll-up, and the seasonal grind makes it worse. StraViso reduces manual chaos in the technician’s day - fewer phone calls to dispatch, fewer wrong addresses, fewer wasted truck rolls. Better day, better stay.
One Playbook to Unify Every Brand within 90 Days
Inventory every acquired-brand dispatch system, route engine, and SLA commitment. Identify the 80% common workflow.
Run StraViso over the pilot brand’s existing dispatch system. Measure FTF, dispatch-to-arrival, and overtime - baseline vs. live.
Each subsequent brand integrates into the same productivity layer in days, not quarters. Future acquisitions onboard the same way.
Multi-trade contractors win on bundled service. Skill-based routing is how that promise survives the seasonal spike - without sending an HVAC tech to a fire-system inspection or burning an electrician’s day on a thermostat.
You don’t replace the systems each acquired brand brought with them. You add the productivity layer that makes them produce more revenue per technician, per truck-roll, per season.
Synergy clock started in month two, not month twenty. The combined workforce operated as one team in weeks - and the in-field upsell automation is generating $5–$8 per tech per day in revenue we weren’t capturing before. That’s not an IT project. That’s EBITDA.
VP, Field Operations · National Multi-Brand Services Operator
We don’t lead with a deck. We lead with a discovery call against your acquired-brand inventory, your seasonal-spike scorecard, or your fire-inspection cadence - your numbers, our model.
Productivity layer over your existing stack. No rip-and-replace. 60-day pilot.
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